Where we ship
Available destinations and delivery options are shown at checkout. Your order may be fulfilled from our US warehouse or from China, depending on the item, stock availability, and destination. Items in one order may arrive in separate parcels.
Processing and delivery
We prepare orders after payment is confirmed. Processing time and transit time are separate. Both vary by product, fulfillment location, destination, carrier, and service. Review the estimate shown at checkout for your order. It is an estimate, not a guaranteed delivery date.
Shipping charges
Applicable shipping charges are displayed at checkout before you place your order.
International orders
Customs duties, import taxes, or handling charges may apply depending on your destination. Review the information shown at checkout and contact us before ordering if you need clarification.
Tracking and delays
We email tracking details after your order ships. Tracking may take time to update. If your parcel has not arrived after the estimated window, email support@feracojewelry.com with your order number so we can investigate.
For the full terms, read our Shipping Policy.
